Reuters News Not Working

Incident Report for RiiConnect24

Resolved

This incident has been resolved.

Posted Jul 25, 2020 - 18:21 CDT

Monitoring

We fixed the Reuters news (which only affects Europe English users). Less news seems to be coming in though, we'll see how much comes in.

Posted Jun 21, 2020 - 13:02 CDT

Identified

Reuters killed their RSS feeds, which we use to get news from them. There's another way we can get their news, so we will implement a fix to the code.

Posted Jun 21, 2020 - 09:00 CDT

This incident affected: Services (News Channel).